- What is included in the service? Does a certain amount of SEO come included with the design? What about analytics? Is the site written in HTML, CSS, or simply an image?
- What other sites have you done? Ask for a portfolio, this will give you an idea of the work that the developer is capable of and as with any artist they will be happy to show off their work. Be wary of developers that do not have a portfolio.
- What guarantees do I have that the site will be functional? What is the developer’s policy on upgrades breaking code, or accidental deletion of a page? How much will they charge to fix a problem?
- What other things will I need to make the site functional? Be careful when a developer doesn’t ask you about your hosting situation at the get-go. An integral part of making your site functional is hosting (ie where the files go for the web to see them). This will be needed for your site to be used.
- Is there a written contract? Does the developer have the terms of the development written out so that there are nothing is hidden and time-tables are known? Verbal communication is great, but if it’s not in writing it won’t stick. Get all agreements in writing so that both sides are held accountable.
Now, let me answer these questions from Next Step:
- What is included in the service?
- We have 4 basic packages, each including Search engine friendly pages (basic SEO) and creative customized design. All of our sites are designed in HTML with CSS for visual effects, and php for processing. Our Bronze includes 5 customized pages and free content placements. This is the most basic design. Next our Silver package includes 10 customized pages and 1 hour free updates after launch. This is great for small businesses! Our Gold package includes 20 customized pages and 2 hours free updates after launch. This is a great start for small e-commerce websites. Lastly our Platinum package includes 50 customized pages and 5 hours free updates after launch. This is a great start for larger e-commerce websites.
- Our hosting packages include email, mailing lists, Google, Webalizer, and Awestat analytics.
- What other sites have you done?
- We have a complete portfolio on our website (http://nextstepcomputers.net/portfolio.php) that shows a wide variety of designs.
- What guarantees do I have that the site will be functional?
- We guarantee our work till the end. If there is a coding error that has been caused by something other than the customer going in and changing it, we will fix it at no charge. This includes server upgrades, and accidental deletions.
- What other things will I need to make the site functional?
- As always, a website host will be needed to make the site functional. We require a host that supports php, mySQL, and recommend it be a Linux/Unix platform for most functionality. We offer affordable hosting options for those who do not already have hosting. This info can be found on our website (http://nextstepcomputers.net/hosting.php).
- Is there a written contract?
- Yes, we believe in informing customers up front about all the requirements and the performance time expected for each project. We go over the contract before we begin work.
Now, there may be more questions that you personally would ask, but this is a good starting point.
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